FAQ'S

 

How do I make sure I order the right size/ I don't know what size to get?

You can check our size chart. Please also read the description of the product you are interested in, this will tell you if that item sizes snug or not.

Do you work with with UGC creators or accept collaborations?

We are currently experiencing very high demands from UGC creators and people wishing to collaborate. We highly respect our customers and do not accept email demands to send free products. The best way for us to give you a positive response in regards to a collaboration is to tag us in your content featuring our items. We collaborate with content creators that have a true interest and love for our products and brand. 

What are the shipping prices?

Shipping costs depend on the weight of the package, to have an idea of shipping costs you can add the items you are interested in into your cart and add the country you are shipping to, this will then show you the shipping costs. 

Please keep in mind this is the final shipping price you will pay, there will be no additional fees upon arrival to the destination country.

What is your return policy?

When receiving the package you ordered, you will receive a return card with all information on returns. It is to be filled in and returned with the items to the address provided on the card. Failing to fill in the slip may cause a cancellation of the refund.

- Shipping costs are to be paid by you

- We refund only the product cost

- Clothing must be unused and unworn

- Package must be sent as a return otherwise you may pay additional fee's if sending from internationally

What should I do if i never received my order or it is delayed?

If you haven't received your order and it is past your expected delivery shipping time please send us an email and we'll be more than happy to check where your package is for you.

Can i change an order I already placed?

If your order hasn't been shipped out yet (you would have gotten a confirmation email of this) then YES! Simply send us an email including your order number and changes you'd like to make.

Do you ship worldwide?

YES! We ship worldwide!

How do pre-orders work?

Pre-orders are open for 48 hours, after that we close the pre-order and can start the production for the specific items ordered. This allows us to offer you all items available in all sizes for a limited time, everyone has a chance to get what they want!

Production takes about 5 weeks, after the 5 weeks we can directly ship out your order.